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mitigate that problem and this is what i did refrain from doing this is my mistake is go on the site and sign up and when it brings you to the credit card details at the bottom simply don’t fill that in and my friend did this and actually she was still matched with a therapist she might message uh find brand-new ones if necessary and after that she was charged once again to alleviate that exit out and simply push off that payment as long as you can because actually you should not be spending for the time where they’re trying to find a therapist for you right you should not be paying for the time you’re looking for a therapist it’s not therapy and likewise i believe it ought to be charged per session and not per month one time my therapist said she was busy and she couldn’t session and she didn’t really comprise that hour um that i was entitled to per week so that’s essentially what 60 or 70 dollars that i just spent for absolutely nothing so it’s really unmanaged and i truly truly do not like that at all another concern they do not state explicitly the number of video or chat sessions you’re entitled to per week or rather they do but it’s not very specific i needed to go digging through a couple google searches in the faq for example they do not say explicitly just how much time you’re entitled to each week and it feels sort of like bargaining or like the luck of the draw for instance my therapist wound up offering me one hour per week but my friend really says her therapist on betterhelp is only doing about 30 minutes a week so it feels sort of awkward to require to consider that and to have to push your


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therapist for that time you should not need to consider that i wish to just register and focus on therapy i do not want to be sort of troubled by this exchange of you understand your therapist being busy and you desiring more time that’s simply not proper at all um that’s not what you’re paying to handle you should not need to pay to handle that time in my opinion so yeah it must be method method way more regulated and then once again i believe you need to pay per those sessions for example it’s not fair that my friend is just getting 2 hours a month and i’m getting 4 and we’re paying the same amount so it’s type of like the wild wild west like unmanaged and kind of every male for themself truly i’m really not a fan truly really actually not a fan of their payment system truly not a fan of that sort of each circumstance is various with the therapist um another thing too which i believe is important is you can actually select your own therapist if you sign up online they put you through this little sort of algorithm test thing and they match you with somebody however it’s not obvious however if you i think unmatch that therapist and after that go to the bottom of the page then there’s a small little link in the footer that says discover a therapist so you can discover a therapist there and attempt to pay once again as late as possible due to the fact that it seems like they’re type of trying to get cash from you as quickly as they can which yeah i’m not a huge fan of that oh essentially better help to me it’s quick it’s cheap um however it’s kind of like the mcdonald’s of treatment that’s the impression that i get the quality is good however i can inform my therapist is extremely busy that’s kind of the impression i get of numerous therapists on there is that they’re really busy and it’s a little bit

of a battle to schedule with them naturally i reside in japan and many reside in america so that’s an extra difficulty however yeah general the monetary part of it i’m really not impressed with how they established their billing system and why i was charged immediately and then paid essentially a bit of my time for them to just find me a therapist and yeah again my therapist likewise is excellent she’s excellent she’s extremely skilled however she appears quite busy and does not react too rapidly to my messages and again i believe at one week it’s only been one week out of the four or five that i’ve done but she was busy and simply we didn’t session so so let’s go to some suggestions once again tip primary exit out of all payments and push that off as long as you can i truly don’t think it’s fair for them to make you pay for you searching for a therapist that’s not what the service is if you’re doing better assistance ensure to keep an eye out for the timing you’re entitled to one hour a week uh tip number two so of those one hour a week sessions that you have i advise downloading obs studio which is a screen recording software application and if you utilize that you can actually screen record